A personal message from Matthew Carroll, owner of M. Carroll Blacktop Service.
In 1972, my two grandfathers joined together to start a paving business to support their growing families. After losing my father at an early age, I joined the family business, working with my grand-dads to learn all about the paving trade from the ground up.
When my grandfathers became too old to continue working, I used the knowledge and experience that I'd been gathering since I was a boy, and took over our family business. Besides teaching me the top-quality paving techniques they'd become known for, my grand-dads also taught me the importance of honesty, integrity and excellent customer service. Those are lessons I carry with me to this day.
My 18-year-old son has been following in my footsteps, enthusiastically embracing our family business and a strong work ethic. He, along with our other dedicated employees, has allowed us to prosper, even in these challenging times. If my younger sons have the same interest and dedication, we'll welcome them to join our growing business when the time comes, too.
Our #1 goal at M. Carroll Blacktop Service is to satisfy our customers. We know that our continued success will follow from that simple philosophy.
We do very little advertising, but owe our success to our loyal repeat customers and great word of mouth. The way the economy is today, I've decided to add some modern marketing to our company, using our website to reach out to new customers.
Unfortunately, the paving industry has gathered a mixed reputation due to some unscrupulous tactics. I can promise you that we will never use high-pressure, pushy sales tactics. We will answer all of your questions and provide an honest, competitive price quote. All without the high pressure.
This is our commitment — Quality workmanship & competitive pricing without the hard sell.
Owner, M. Carroll Blacktop Service